Standalone (i.e. wireless) Headsets
UbiSim is compatible with the following headsets:
It is vital that UbiSim customers use headsets that can access the solutions we create. Currently we only support the devices listed above. The Quests are the newest family of Meta headsets. They can be used wirelessly without the need to tether to a computer.
Meta gives a long notice period before they stop supporting their headsets. UbiSim cannot provide support for hardware that is no longer receiving critical bug fixes from the manufacturer, and as such will follow their support sunset schedule as detailed at the bottom of this page in Appendix 1.
The UbiSim app can be installed by going to the Meta Store, and searching 'UbiSim applab':
Press the UbiSim app icon, then press the blue 'Download' button:
It does not matter whether you choose a headset that has 128 GB or 256 GB of memory. As long as it is a Meta Quest headset, UbiSim will be able to run.
Updating the UbiSim app and version deprecation
UbiSim is committed to maintaining the highest quality in-headset experiences possible for our customers. As such we will focus our capacity on supporting UbiSim app versions for one year following their release.
If your institution is using a version of the UbiSim app that is more than 1 year old, UbiSim reserves the right to update your institution to the newest available version of UbiSim after giving a minimum of 1 month notice.
UbiSim will no longer provide critical bug fixes and security patches to its oldest versions, effective July 1, 2025, in accordance with the support deprecation schedule at the bottom of this page in appendix 2.
For facilitating sessions, the specifications for the computer are as follows:
Processor: Dual-core 2 GHz or higher
RAM: 4 GB or more
Graphics card: anything that is not very old
OS: Latest version of Windows (64-bit) or Mac OS or ChromeOS
Google Chrome
A stable internet Connection - a connection that can handle a Skype call without video (just audio).
Steps on how to check your Windows System Information and Mac System Information
If you are looking for future-proof computers, the following specifications would be better:
Windows
Operating System – Microsoft Windows 10
Google Chrome
RAM – at least 8GB
CPU – Intel Core i5 or i7
GPU – NVIDIA GeForce GTX 1050 (equivalent or superior)
A stable internet Connection - a connection that can handle a Skype call without video (just audio).
Mac
Operating System - macOS Big Sur
RAM – at least 8GB
CPU – Intel Core i5 or i7; GPU – Intel Iris Pro Graphics 6100 (equivalent or superior)
A stable internet Connection - a connection that can handle a Skype call without video (just audio).
Supported Browsers
Only the latest version of Chrome is officially supported.
Internet Requirements
A stable internet connection is needed to use UbiSim.
The internet bandwidth requirements are similar to the standard usage such as browsing the Internet. Only text data and voice data (if the multiplayer mode or the Web View is used) are transferred on the network. The 3D rendering is done on the laptop (PC version) or headset (standalone version) itself and does not impact network traffic.
During a typical 15 minute session, only 50-100 MB of data go through the network if either multiplayer (with voice) or the Web View is used. The data exchanged is mostly voice streaming data and the usage is similar to a Skype call without video.
For multiplayer or Web View, we recommend allocating 100kbps of bandwidth per active VR headset.
💡 Please note that a stable internet connection is needed to ensure a proper experience, just like communication software needs a stable connection. An unstable connection might especially affect the multiplayer sessions.
UbiSim updates are downloaded through the network and can be up to 800 MB for each new large update but are generally around 50-100 MB.
Appendix 1: Hardware support deprecation schedule
Appendix 1: Hardware support deprecation schedule
Hardware | Last Available Purchase date | New Feature Updates | Critical Bug Fixes & Security Support |
Meta Quest 3 | Currently available | End date not communicated | End date not communicated |
Meta Quest 3s | Currently available | End date not communicated | End date not communicated |
Meta Quest Pro | December 2024 | Ends December 2026 | Ends December 2027 |
Meta Quest 2 | December 2024 | Ends December 2026 | Ends December 2027 |
Meta Quest 1 | December 2020 | Ended August 2024 | Ended August 2024 |
Oculus Rift | Manufactured | No longer released | No longer released |
Appendix 2: UbiSim App Support Deprecation Schedule
Appendix 2: UbiSim App Support Deprecation Schedule
App Version | Version Release Date | Critical Bug fixes Cease Date | Notes |
Version 1.8 | 24th Feb. 2023 | 31st July 2025 | This is the oldest version UbiSim customers were using as of March 2025 |
Version 1.9 | 15th Apr. 2023 | 31th July. 2025 | |
Version 1.10 | 27th May 2023 | 31th July. 2025 | |
Version 1.11 | 2nd Sep. 2023 | 31th July. 2025 | |
Version 1.12 | 4th Nov. 2023 | 31th July. 2025 | |
Version 1.13 | 3rd Feb. 2024 | 31th July. 2025 | |
Version 1.14 | 27th Apr. 2024 | 31th July. 2025 | Newest version that can be used with the PCVR solution |
Version 1.15 | 28th Aug. 2024 | 31st Aug. 2025 | |
Version 1.16 | 30th Nov. 2024 | 30th Nov. 2025 | |
Version 1.17 | 10th Mar. 2025 | 31st Mar. 2026 | |
Version 1.18* | July 2025 | July 2026 | *Unconfirmed future version, included for illustration purposes |
Version 1.19* | Nov. 2025 | Nov. 2026 | *Unconfirmed future version, included for illustration purposes |
Version 1.20* | Mar. 2026 | Mar. 2027 | *Unconfirmed future version, included for illustration purposes |
Please note that these system requirements are subject to change.